Privacy Policy

1. Controller

2. Access data

When you access this website, the hosting and infrastructure stack processes technically required connection data, including IP address, timestamp, requested URL, user agent, and protocol logs. This processing is necessary to deliver, secure, and stabilize the website.

3. Contact requests

If you contact us by email or through forms, we process the information you submit to handle your request and any follow-up communication. The legal basis is Art. 6 para. 1 lit. b or lit. f GDPR, depending on the context of the request.

4. Chat widget

The chat widget on this website does not load automatically. It is loaded only after you actively click the chat launcher or an “Open chat” control on the site. If you use the widget, the content you enter, technical connection data, and the chat history may be processed to handle your request.

The widget connects to `api.rentabot.chat` via WebSocket. This is used to answer requests, provide the chat technically, and secure the service.

5. Cookies and local storage

The marketing website currently does not use analytics or marketing trackers that are loaded automatically. The optional chat widget is loaded only after your active request through a click.

If the chat widget is opened, the widget itself may use technical client-side storage as part of the live chat session. Such processing is limited to the chat function you actively requested.

6. Legal bases

• Art. 6 para. 1 lit. f GDPR for the secure and stable operation of the website
• Art. 6 para. 1 lit. b GDPR where data is required to handle a specific request
• Art. 6 para. 1 lit. f or lit. b GDPR for the chat function after you actively request it

7. Retention period

Personal data is stored only as long as necessary for the respective purpose or as required by law. Technical logs are rotated regularly. Chat and contact content may be stored for a limited period for support, security, and documentation purposes.

8. Your rights

You have the right to access, rectify, erase, restrict processing, data portability, and object as provided by the GDPR.

9. Privacy contact

If you have questions about privacy or want to exercise your rights, please contact hello@rentabot.chat.

Last updated: March 14, 2026