Terms of Service

1. Provider

2. Scope of service

rentabot.chat provides an AI-powered chatbot platform that reads publicly available content from your website and uses it to answer visitor questions in real time. The service includes:

• A dashboard to create and configure chatbots
• Automated crawling and indexing of your website content
• An embeddable chat widget for your website
• AI-generated responses based on your indexed content
• Conversation logs and analytics

3. Account and registration

To use the platform, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 18 years old or have authorization to act on behalf of a legal entity.

4. Acceptable use

You agree not to use the service to:

• Generate, store, or distribute illegal, harmful, or misleading content
• Impersonate any person or entity
• Interfere with the operation of the platform or other users
• Attempt to reverse-engineer, scrape, or extract the underlying models or systems
• Use the service for spam, phishing, or unauthorized data collection
• Index content you do not have the right to use

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

5. Content and data

You retain ownership of any content you provide or that is crawled from your website. By using the service, you grant us a limited license to process, index, and use this content solely for the purpose of providing the chatbot service.

AI-generated responses are provided as-is. While we strive for accuracy, responses may contain errors or incomplete information. You are responsible for reviewing the chatbot's output and ensuring it meets your requirements.

6. Pricing and payment

Paid plans are billed on a monthly or annual basis as specified at the time of purchase. Prices may change with 30 days' notice. Free tiers may have usage limits. Failure to pay may result in service suspension.

Refunds are handled on a case-by-case basis. If you are unsatisfied within the first 14 days of a paid plan, contact us at hello@rentabot.chat.

7. Availability and SLA

We aim to maintain high availability but do not guarantee uninterrupted service. Planned maintenance windows will be communicated in advance when possible. We are not liable for downtime caused by third-party services, force majeure, or circumstances beyond our control.

8. Limitation of liability

To the maximum extent permitted by law, rentabot.chat and its operators shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the service, including but not limited to loss of data, revenue, or business opportunities.

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

9. Termination

You may cancel your account at any time through the dashboard or by contacting us. Upon cancellation, your data will be deleted within 30 days unless retention is required by law. We may terminate or suspend your access for violations of these terms.

10. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via email or a notice on the platform. Continued use after changes take effect constitutes acceptance of the revised terms.

11. Data processing

Where you use the service in a way that involves processing personal data of your website visitors or other individuals, our Data Processing Agreement applies and forms an integral part of these terms. You are responsible for ensuring that your use of the chatbot complies with applicable data protection laws, including providing appropriate privacy notices to your website visitors.

12. AI-generated content

The service uses third-party AI language models to generate responses. You acknowledge and agree that:

• AI responses may be inaccurate, incomplete, or inappropriate despite our best efforts
• You are solely responsible for reviewing and validating AI output before relying on it for business decisions
• We do not guarantee that AI responses will be free from errors, bias, or hallucinations
• The service must not be used as a substitute for professional advice (legal, medical, financial, etc.)

We configure AI providers to not use your data for model training. For details on which providers are involved, see our Data Processing Agreement.

13. Intellectual property

All rights in the platform, software, and documentation remain with the Processor. Your subscription grants a limited, non-exclusive, non-transferable right to use the service. You shall not copy, modify, or reverse-engineer any part of the platform.

You are responsible for ensuring you have the right to index the content you provide. You indemnify us against any claims arising from content you index or distribute through the chatbot.

14. Force majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, pandemics, war, or disruptions to third-party AI provider services.

15. Governing law

These terms are governed by the laws of Poland. Any disputes shall be resolved in the competent courts of Kraków, Poland, unless mandatory consumer protection regulations require otherwise.

16. Contact

For questions about these terms, please contact us at hello@rentabot.chat.

Last updated: March 15, 2026