AI chatbot for e-commerce
An AI assistant that knows your products, policies, and inventory — answering shopper questions instantly so they buy instead of bounce.
to a site with live chat
What's costing you sales right now?
Most e-commerce stores share the same set of support problems — and they all have the same root cause: customers can't get answers fast enough.
Cart abandonment
Shoppers leave when they can't find shipping costs, return policies, or sizing info. A chatbot answers these questions before they click away.
Repetitive support tickets
"Where's my order?" and "What's your return policy?" make up 40-60% of e-commerce support volume. Automate them completely.
After-hours dead zones
Your store is open 24/7 but your support team isn't. Evenings and weekends are when most consumers shop — and when no one is there to help.
Product discovery friction
Customers who can't find the right product don't buy anything. A chatbot that knows your catalog acts like a knowledgeable sales associate.
How does it work for e-commerce?
Your chatbot learns your store automatically — no manual training or CSV uploads required.
Crawls your product pages
Point it at your store URL and it indexes product descriptions, categories, pricing, and images. It picks up your FAQ and policy pages too.
Learns your policies
Shipping rates, return windows, exchange processes, warranty terms — the chatbot extracts and understands all of it from your existing content.
Handles customer questions
Product recommendations, order inquiries, sizing help, store hours. It answers from your actual content, never hallucinating product details.
What can your e-commerce chatbot handle?
Every question your support team answers today — but instantly and at any hour.
Product recommendations
"I need a waterproof jacket for hiking" — the chatbot searches your catalog and suggests matching products with links.
Shipping information
Delivery times, shipping costs, international availability, and tracking links — pulled from your policies automatically.
Returns and exchanges
Walk customers through your return process step by step. Explain eligibility windows, condition requirements, and refund timelines.
Sizing and fit guidance
Help shoppers choose the right size using your size charts and fit recommendations, reducing returns before they happen.
Order tracking
Connect to your fulfillment system via webhooks and let customers check order status without waiting for a support agent.
Store policies
Payment methods, warranty terms, loyalty programs, gift cards — your chatbot knows every policy page on your site.
What results can you expect?
Real performance improvements reported by e-commerce businesses using AI chat support.
Does it work with your e-commerce platform?
One script tag works everywhere. No platform-specific plugins to install or maintain.
rentabot.chat works with any website that supports custom JavaScript. Paste the embed script in your theme header and your chatbot is live. Read our Shopify integration guide for a step-by-step walkthrough, or learn how to reduce support tickets with AI.
Ready to add AI chat to your website?
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